NGD888 Privacy Policy

1 What Data We Collect

NGD888 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use our services, and information we receive from payment providers to verify transactions.

Information you provide directly:

• Full name as it appears on your national ID or passport.
• Date of birth, used to verify that you are 18 or older.
• Mobile phone number linked to your bKash, Nagad, or Rocket account.
• Email address, used for account communications and security alerts.
• Identity documents submitted during the verification process, such as a national ID card or passport scan.
• Payment account details, including bKash or Nagad wallet numbers.

Information collected automatically:

• IP address and approximate geographic location at the time of login.
• Device type, operating system, and browser version.
• Session duration, pages visited, and features used within the platform.
• Game activity, including bets placed, games played, and transaction history.
• Cookie and tracking data as described in Section 8.

Information from payment providers:

• Transaction confirmation data from bKash, Nagad, Rocket, and bank transfer providers.
• Transaction reference numbers and timestamps.

2 How We Use Your Data

Every piece of data NGD888 collects has a specific purpose. We do not use your data for anything beyond what is described here without first obtaining your consent.

NGD888 may send you promotional communications about new games, bonuses, and platform updates. You can opt out of marketing communications at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

3 Legal Basis for Processing

NGD888 processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contract performance: Processing your registration data, managing your account, and handling deposits and withdrawals are necessary to fulfil our contract with you as a player on ngd888.
• Legal obligation: Identity verification, age verification, and anti-money-laundering checks are required by applicable law and our operating licence. We cannot operate your account without completing these checks.
• Legitimate interests: Fraud detection, platform security, and improving our services are carried out on the basis of NGD888's legitimate interests, provided those interests are not overridden by your rights.
• Consent: Marketing communications are sent only where you have given your consent. You may withdraw consent at any time.

4 Who We Share Your Data With

NGD888 does not sell your personal data. We share data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose.

• Payment providers: bKash, Nagad, Rocket, and bank transfer partners receive the minimum data required to process your transactions. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification services: Third-party KYC (Know Your Customer) providers may process your identity documents to verify your identity and age on behalf of NGD888.
• Fraud prevention services: We use specialist fraud detection tools that process IP addresses, device fingerprints, and behavioural data to identify suspicious activity.
• Regulatory authorities: NGD888 may be required to disclose player data to regulatory bodies, law enforcement agencies, or courts in response to a lawful request.
• Technology infrastructure providers: Cloud hosting and database providers that store and process data on our behalf are bound by strict data processing agreements.

5 How Long We Keep Your Data

NGD888 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following retention periods apply:

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

6 How We Protect Your Data

NGD888 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.

• All data in transit between your device and NGD888 servers is encrypted using TLS 1.2 or higher.
• Sensitive data stored on our servers is encrypted at rest using AES-256 encryption.
• Access to personal data within NGD888 is restricted to staff who need it to perform their job functions, and is controlled by role-based access permissions.
• Our systems are monitored continuously for unusual activity, and security audits are conducted regularly.
• Two-factor authentication is available for all player accounts and is strongly recommended.
• Staff who handle personal data receive regular training on data protection and security practices.

While NGD888 takes all reasonable steps to protect your data, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

7 Your Rights

As a player on NGD888, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Please note that some rights are subject to limitations. For example, NGD888 cannot delete transaction records that we are legally required to retain for regulatory purposes. Where we are unable to fulfil a request in full, we will explain why.

8 Cookies and Tracking

NGD888 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it.

Essential and security cookies are required for the platform to function and cannot be disabled. You can manage functional and analytics cookies through your browser settings. Disabling functional cookies may affect your experience on ngd888.

NGD888 does not use third-party advertising cookies or share cookie data with advertising networks.

9 Children's Privacy

NGD888 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step during registration, and we may request identity documents to confirm a player's age at any time.

If NGD888 discovers that an account has been registered by a person under 18, the account will be closed immediately, all balances will be forfeited, and any deposits made will be returned to the originating payment account after investigation.

10 Changes to This Policy

NGD888 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that affect how we use your personal data, NGD888 will notify registered players via the email address or mobile number on file before the changes take effect. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.

We recommend reviewing this page periodically. The current version is always available at ngd888.com/privacy-policy.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how NGD888 handles your personal information, please get in touch with our support team.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 30 days for data rights requests; within 24 hours for general privacy queries

When contacting us about a data rights request, please include your registered username and a clear description of your request so we can locate your records and respond efficiently.